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Questions about a booking, a tutor, or joining the team? Send a message — our support team replies within one working day.
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Use the form below for anything — bookings, billing, feedback, or just advice.
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Frequently asked questions
How are tutors verified?
Every tutor passes an interview, identity check, and subject assessment before teaching — plus ongoing review monitoring.
Where do lessons happen?
Online with a shared whiteboard, or in person with local tutors. You choose when booking, and can mix both.
What if we need to reschedule?
Life happens. Reschedule free of charge with reasonable notice from your booking confirmation.
Do you offer group sessions?
Yes — siblings and small study groups can share a tutor. Mention it in your message and we'll arrange pricing.
How do I become a tutor?
Apply on our Become a Tutor page. We reply to every application within three working days.
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